Products
All the reasons to choose ØZERS
What's special about ØZERS products?
We develop ultra-functional and effective products, using only healthy, ecological and vegan ingredients.
Who can consume your products?
Any athlete wishing to improve their performance, well-being and health. This in an ethical and environmentally friendly way.
Where are your products made?
Our products are developed in our laboratories in the Paris and Lille region, and are manufactured by our industrial partner in France as well!
Is the packaging recyclable?
Of course ! We are concerned about respecting the planet, so all our packaging is recyclable.
Delivery
Your serenity above all
What are the delivery times ?
Shipping times vary depending on the carrier you choose:
Chonopost: delivery in 12 to 24 hours
Colissimo and others: Delivery in 24 - 72 hours
Abroad, you need to allow at least 1 additional working day.
We decline all liability in the following cases:
- Delay in Delivery by the carrier.
- Loss of products or theft.
- Strike, war, attack, natural disaster, pandemic.
What are the shipping rates?
Shipping rates vary depending on the delivery location and the weight of the order. They are automatically calculated at the payment stage.
For France, Monaco and Belgium, we are pleased to offer delivery for orders over €59.
Where in the world do you deliver?
We ship throughout the European Union, Europe and practically everywhere in the World. Below, the specific countries to which you can have your ØZERS products delivered:
Europe / EU
Zone 1 & 2: France.
Zone 3: Germany, England, Belgium, Scotland, Spain, Northern Ireland, Italy, Luxembourg, Wales, Netherlands.
Zone 4: Austria, Denmark, Greece, Republic of Ireland, Portugal.
Zone 5: Azores, Finland, Madeira, Sweden.
Zone 5.1: Croatia, Hungary, Slovakia, Slovenia, Republic. Czech
Zone 5.2: Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Malta, Romania.
Zone 6: Andorra, Channel Islands, Liechtenstein, Norway, Saint-Martin, Switzerland.
Zone 7: Ivory Coast, Maros.
Zone 8: Albania, Belarus, Bosnia-Herzegovia, Canary Islands, Ceuta Islands, Gibraltar, Greenland, Faroe Islands, Iceland, Kosovo, Macedonia, Melilla, Moldova, Montenegro, Russia, Serbia, Ukraine.
Rest of the world
Zone 10: Canada, United States, Mexico, Puerto Rico.
Zone 11: South Africa, Anguilla, Antigua and Barduda, Bahamas, Barduda, Cayman Islands, People's Republic of China, South Korea, Dominican Republic, Grenada, Haiti, Kong Kong, India, Indonesia, Jamaica, Japan, Malaysia, Philippines , Singapore, Taiwan, Thailand, Turkey.
Zone 12: Afghanistan, Algeria, Saudi Arabia, Argentina, Australia, Bahrain, Barbados, Bermuda, Bonaire, Brazil, Burkina Faso, Cameroon, Central African Republic, West Bank, Gaza, Comoros, Democratic Republic of Congo, Curaçao, Djibouti, Egypt, United Arab Emirates, Gabon, Guadeloupe, Guinea, Guyana, American Virgin Islands, British Virgin Islands, Iraq, Israel, Kuwait, Lebanon, Libya, Macau, Madagascar, Mali, Martinique, Mauritius, Mauritania, Mayotte, Mongolia, Niger, Nigeria , New Zealand, Oman, Pakistan, Qatar, Reunion Island, Russia, Saba, Saint-Barthélémy, Sainte-Croix, Saint Lucia, Saint-Eustache, Saint John, Saint-Thomas, Saint-Vincent and Grenadines, Senegal, Sri Lanka, Chad, Togo, Tortola, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Union, Venezuela, Vietnam.
Zone 13: Angola, Armenia, Aruba, Azerbaijan, Bangladesh, Belize, Benin, Bhutan, Burma, Bolivia, Botswana, Brunei, Burundi, Cambodia, Cape Verde, Chile, Chuuk, Colombia, Cook Islands, Costa Rica, Ecuador, Eritrea , Ethiopia, Fiji, Gambia, Georgia, Ghana, Guam, Guatemala, Guinea Bissau, Equatorial Guinea, Guyana, Honduras, Jordan, Kazakhstan, Kenya, Kiribati, Kosrae, Kyrgyzstan, Laos, Lesotho, Liberia, Malawi, Maldives, Mariana Islands North, Marshall Islands, Micronesia, Montserrat, Mozambique, Namibia, Nepal, Nevis, Nicaragua, New Caledonia, Uganda, Uzbekistan, Palau, Panama, Papua, New Guinea, Paraguay, Peru, Pohnpei, French Polynesia, Rota, Rwanda, Saint Christophe, Saint Kitts, Saipan, Solomon Islands, El Salvador, American Samoa, Seychelles, Sierra Leone, Suriname, Swaziland, Tajikistan, Tahiti, Tanzania, East Timor, Tinian, Tonga, Turkmenistan, Tuvalu, Uruguay, Vanuatu, Wallis- and-Futuna, Yap, Republic of Yemen, Zambia, Zimbabwe.
Claim
A problem ? We have the solution
How do I modify or cancel my order?
Contact hello@ozersnutrition.com indicating your order number (received in the order confirmation email).
Orders are processed very quickly, once processed we can no longer modify or cancel them. Therefore, any change may be impossible.
In the event of a delay or delivery problem for my order, what should I do?
Contact the carrier directly in the delivery tracking email received (it may have arrived in your junk folder).
If you have not received an email or do not get a response from the carrier, contact hello@ozersnutrition.com indicating your order number (received in the order confirmation email).
How do I know where my order is?
Click on the tracking link in the delivery tracking email received (it may have arrived in your junk folder).
If you have not received an email or do not get a response from the carrier, contact hello@ozersnutrition.com indicating your order number (received in the order confirmation email).
My relay point / delivery person presents me with a damaged package, what should I do?
Open your package directly at the relay point or in front of the delivery person, check the contents and their condition.
If everything does not comply with your order, you have the right to refuse the package.
Some products were damaged or missing or not ordered in my package, what should I do?
Contact hello@ozersnutrition.com indicating your order number and sending the following documents:
• Photo of the box.
• Photo of the packing slip (the label on the package).
• The delivery note (The paper in the package).
• Photo of damaged products with their barcode visible.
I want to return a product, what should I do?
Following receipt and acceptance of your order, you have a maximum of 14 days to return a package to us, if the products have not been opened.
Returned products must be unopened and in their original packaging. In the case of a pack or kit (bundles), all of the component items must be returned.
After returning your order, contact hello@ozersnutrition.com to obtain your refund.
After analyzing the return, we will refund or not (if the products are damaged or opened) your order.
How to obtain an invoice?
Invoices are sent automatically. If you have any problems, contact hello@ozersnutrition.com.
About ØZERS NUTRITION
Find out everything about the brand and its vision
When and by whom was ØZERS NUTRITION created?
ØZERS NUTRITION was created in February 2021 by Maxence Damarey, a young professional boxer and engineer who was then 23 years old.
What is the brand's mission?
At ØZERS, we are convinced that performance, health and ethics should reinforce each other, rather than oppose each other.
We therefore develop ultra-effective and functional products, using only healthy, ecological and vegan ingredients.
What is your vision?
At ØZERS, we believe in a World in which athletes achieve their physical and performance goals, while remaining healthy and respecting the planet.
What are your values?
ØZERS is not just a brand, it is a way of life, a community. We bring together people who want to surpass themselves, to become better by charting their own path. We are the other #WEARETHEOZERS.
Our values :
- Performance
- Innovation
- Commitment.
And your ambition in all this?
At ØZERS, the fighters that we are, only fight for one thing: victory. Second place doesn't interest us. We are working hard to become the World Champions of plant-based nutrition.
How can you participate in the ØZERS NUTRITION adventure?
It all depends on your wishes. But everything is possible.
Whether you want to invest or join our teams, send us a message at hello@ozersnutrition.com
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