CGV - CGU


Presentation

This website belongs to the company OZERS NUTRITION SAS, hereinafter referred to as ØZERS and mentioned by the term “we” in the following general conditions of sale and use.

Sales by the company OZERS NUTRITION SAS of food products, other products associated with the ØZERS brand as well as the services and information available on this website, are governed by these general conditions of sale and use. All of these are available to you, the user of the website, subject to your approval of all of the different articles set out below.


Contact details


www.ozersnutrition.com

email: hello@ozersnutrition.com

telephone: 06 40 59 90 15

Head office: 679 avenue de la République

SIRET: 89459198100010

Intracommunity VAT number: FR34894591981




Article 1: Approval


By any visit or purchase of products on this website, you accept the general conditions of use and the general conditions of sale. You also accept all other articles mentioned below, or available on other pages of this website.

In the event that you do not accept all of these general conditions of sale and general conditions of use, you must neither visit this website nor use the various services offered on it.


Article 2: Interest


Any user of this website is affected by these conditions of use and conditions of sale. Whatever the reason for visiting the site.


Article 3: Warning


Please read these general conditions of sale and general conditions of use before visiting and/or using this website.


Article 4: Modifications and new features of this website


All modifications or new features (tools, services, products, functionalities) made in the future to this website are already linked to these general conditions of sale and general conditions of use. We reserve the right to modify, supplement, update these general conditions of sale and general conditions of use. For your information, please read these general conditions of sale and general conditions of use frequently.


Article 5: Hosting and development of this website


Website developed and hosted on Shopify Inc.


Article 6: Conditions of use of this website


By approving these general conditions of sale and general conditions of use you declare:

- Be the age of majority in your country or state of residence

- You give your consent to any person, who has not reached the age of majority, at your expense to use this website.

- Do not use or transmit our products for illegal purposes, not authorized by your jurisdiction, and not recommended.


By violating these general conditions of sale and general conditions of use, your services will be terminated with immediate effect.


Article 7: General conditions


We have the right to prevent access to this website by any individual, for any reason. Apart from your bank and credit card details which are encrypted during transmission over networks, information about you may be transferred unencrypted over other networks.


Article 8: Information


We decline all responsibility in the event that the information available on this website is not or no longer accurate and/or complete, or not up to date. This information is presented for informational purposes only and does not replace official or more detailed sources of information.

It is your responsibility whether or not you are satisfied with the information offered on this website.


Article 9: Price


The prices applied to our products are displayed and all taxes included on the day the order is placed. These prices are subject to change without notice.

We may at any time suspend or change the activity and information of the services offered on this website.

We decline all responsibility for any modification of the price following the action of one or more external parties.

The moment you take physical possession of the products included in your order, you become fully responsible for these products.


Article 10: products


Our products are available within the limits of available stocks or put on sale and/or pre-sale. The images of the products shown on the site may differ from the product itself, without changing its quality or composition.

With regard to the products offered for sale on the site, we reserve the right to withdraw them, replace them, modify them or even change them without prior notice.

It is the responsibility of our customers, and we advise them, to check that the ingredients of our products comply with their dietary contraindications and diets.

Article 11: External links and services


Certain links or services displayed on our website may redirect you to websites of which we are not partners, or include resources and tools external to our website of which we are also not partners.


We have no obligation to verify the information on these sites or services. We therefore have no responsibility for these.


Any harm or damage related to any activity on these sites or services is not our responsibility. We recommend that you carefully read the general conditions of sale and use of these external parties.


Article 12: customer content


In the event that you send us content of any kind for various occasions and reasons, you give us the right to use it as we wish without any restriction of any kind.


We reserve the right to delete or modify any content that we consider, according to our interpretation, to be inconsistent with our values.


Article 13: Liability


The use of our website without any problems or operating errors is not guaranteed.

You agree that we may, where necessary, remove the website without prior notice.


Your use and ability to use the website is your sole responsibility.


Any member of the OZERS NUTRITION SAS team, all services and partners, interns, affiliates, service providers, suppliers are and cannot in any way be held responsible for any direct or indirect or consequential damage of whatever nature. , damage, loss, claim, punitive, incidental, special, including but not limited to loss of profits, revenue, savings, data, replacement costs or any similar damages, whether contractual, tort (even in the case of negligence), strict liability or otherwise, arising out of your use of any service or product from this Service, or as to any other claim relating in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available by through this website.


Article 14: Compensation


You agree to indemnify OZERS NUTRITION SAS, Algama Foods SAS, our subsidiaries, affiliates, partners, or any other member of the OZERS NUTRITION team, following any request or claim. This includes attorney's fees, generated by any internal or external party, following your violation of these general conditions of sale and use, any law or rights.


Article 15: Severability


If any condition described in these general conditions of sale and use is deemed invalid, not applicable or outside the legality, it may still be respected to the fullest extent permitted by law, the non-applicable part must therefore be perceived as dissociated from these general conditions of sale and use. The validity and enforcement of other conditions remains unaffected by this.


Article 16: Termination


The parties undertake to respect the obligations to which they are subject, posed before the termination of this agreement, even after the date of termination of this agreement. These general conditions of sale and general conditions of use are no longer valid until they are terminated by one of the parties. These can be canceled at any time, after informing us of your desire to no longer use this website.


To the extent that we consider your non-compliance with these general conditions of sale and general conditions of use, we may terminate this agreement at any time, with immediate effect, and without notice. The amounts you have agreed to pay up to the termination date remain your responsibility.


Article 17: applicable law


The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.


Article 18: orders


You must confirm your approval of these general conditions of sale and general conditions of use during any new order or pre-order on this website upon validation.

We reserve the right to refuse any order for any reason whatsoever. We also reserve the right to reduce the quantities of any order (for example in cases of stock shortages) placed by anyone. In the cases stated above, we will notify you using the contact details you provided to us when placing your order.


You agree to provide ordering, billing and delivery information accurately and to keep it up to date. This way we can carry out your transactions and contact you if necessary, and use them as proof of your transactions.

Any order will result in you receiving a summary containing information relating to this first order. It will be sent to you via email.


Article 19: payment


Any act of order validation requires you to pay the amount indicated. This price will be paid by credit card via the secure payment system available on this website.


Article 20: Returns and withdrawal


You have 14 days from the day of receipt of your order to withdraw, during these 14 days, you can return the ordered products to us. After this 14-day period, you lose your right of withdrawal and we will not exchange or refund your products.

To benefit from a refund or exchange within this 14-day period, your products must be in their original packaging, complete, in the same condition as they were delivered to you and before their use-by date. A receipt or proof of purchase must also accompany your return. Any damage or non-compliance of the product with the rules set out above exposes you to the loss of your rights of withdrawal.

In the event that you exercise your rights of withdrawal, the return costs are your responsibility.


Once your return is received, we will notify you by email and refund you within 14 days of receiving your return, or send you an exchange within the same period.


All product returns must be made to the following address: 30 rue Vincent Moris, 92240 Malakoff, France. Algama Foods doorbell.


The time required to receive any exchange may change depending on your geographic location.


This entire article is not applicable to pre-sales.


Article 21: Delivery

Delivery times: 3 to 5 working days in mainland France, 5 to 10 working days in the rest of the world.

In the case of pre-sale items, they will be delivered to you within the timeframe announced in our press releases.


Your orders will be delivered to the address you gave us when placing your order, and within the timeframe communicated when confirming your order.

Any delay will be notified to you by e-mail, to the address provided when placing your order.

In the event of a delay for which we are responsible, you have the right to cancel your order as defined in article L 138-2 of the Consumer Code.

In the event that your order is delivered by a carrier, we decline all responsibility in the event of delay due to its inability to deliver to you on time at the address indicated when placing your order.


Article 22: Invoicing of pre-sales


An invoice will be sent to you when the pre-ordered products are sent to you, i.e. within 90 days.


Article 23: Invoicing of sales


An invoice will be sent to you when the ordered products are delivered to you.



Legal Notice


contact details

President: Maxence Damarey

www.ozersnutrition.com

email: hello@ozersnutrition.com

telephone: 06 40 59 90 15

Head office: 679 avenue de la République, 59000 Lille

SIRET: 89459198100010

Intracommunity VAT number: FR34894591981



Personal data


The information collected from people through contact forms, by sending electronic messages, or via audience measurement tools is intended exclusively for the use of this website. They are under no circumstances communicated to third parties, unless you have used a third-party service displayed as is on the site. In accordance with articles 39 et seq. of Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, any person may obtain communication and, where applicable, rectification or deletion of information concerning them, in addressing the publication director. Any person may also, for legitimate reasons, object to the processing of data concerning them.


Intellectual property


This entire site is subject to French and international legislation on copyright and intellectual property. All reproduction rights are reserved. The reproduction of all or part of this site on any medium whatsoever is strictly prohibited without the express prior authorization of the publication director. The reproduction of the texts of this site on paper is authorized, subject to compliance with the following conditions: free distribution, respect for the integrity of the documents reproduced: no modification or alteration of any kind, clear and legible quotation from the source.


Cookies


For the proper functioning of this website, certain cookies may be installed on your terminal. These cookies are not used for commercial purposes, but exclusively to allow you to browse this website properly (memorize your display resolution, operating system, etc.). These cookies only last a few hours, and are not intended to be stored indefinitely on your terminal. For your information, this website uses an audience measurement tool, Google Analytics, which may require the installation of cookies on your terminal. These cookies are used exclusively for statistical measurements of this website (volume of traffic, pages visited, geographical origin of the Internet user, etc.).